– people & product leadership
I’ve happily spent over 12 years in the Design industry, developing my skills across product design, people management, and operational leadership.
I’m most fulfilled when my team feels supported, my peers feel connected, our stakeholders see results, and our organization is consistently, collaboratively working toward excellence.
I’m a systems thinker through and through. My expertise is cross-disciplinary with a focus in Product Design but a deep passion for Content Design and Design Research.
I’m also a Mom, frequent dinner party-thrower, self proclaimed Bon Vivant, mountain goer, Philly native, and Bravo super fan.
product
leadership
Providing strategic leadership to our largest, most complex projects and emerging key accounts, I am directly responsible for the quality and results of our efforts across the Design discipline. From the scoping and estimating phase through the duration of the relationship, I work with account management and project leads to ensure goals are established, targets are met, and expectations are fulfilled.
I ensure quality and results.
people
management
Building, and leading a team of 10 direct reports, including Directors, Managers, Design Leads, and Principal Designers along with overseeing 35+ indirect reports, I cultivate a supportive and collaborative environment that balances the internal employee experience with the needs of the business. I am a hands-on player coach who cares about the growth and advancement of my team.
I support and empower individuals.
design
operations
I standardize and document processes and best practices to consistently increase the impact of the Design discipline within the Delivery department. From recruiting, hiring, and talent planning, to the strategic initiative decisions across a team of UX Researchers, Content Strategists, UX Strategists, Product Designers, and Service Designers–I work to optimize and coordinate at scale.
I establish, standardize, and optimize processes.
practice
development
I work to identify areas for exploration and potential future service offerings within Research, Design, and Content Strategy, leading the evolution of core and emerging practices. I promote community building within practices to support peer learning and internal mentorship.
I evolve and advance approaches.
strategy
& growth
Identifying new growth strategies related to Design, I collaborate with Senior Leadership to advocate for and implement improvements. I serve as an SME within the sales process to drive and evolve estimating efforts, support pitches, and inform project scopes.
I advocate and interpret.
relationship
building
I work across multiple areas of business, subject matters, initiatives, industries, and people. I take pride in my ability to connect the dots, create opportunities, and build relationships all in an effort to get. things. done. collaboratively and efficiently.
I connect the dots.
Select Clients
Eventbrite
Johnson & Johnson
Mural Arts
Philadelphia Museum of Art
Radial